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Non verbal communication।।Business Communication
Non verbal communication।।Business Communication

Non verbal communication।।Business Communication

শেয়ার করুন:

Course Teacher :Syeda Sunjida Sultana
Business Communication
Chapter-5
Non verbal communication
Part-B
Short Questions

Q.1 What is non verbal communication?
Q. 2 What are the different types of nonverbal communication?

Q.1 What is non verbal communication?
Answer:

Non verbal communication:
A non verbal communication is one that communications without words. It is composed of the Messages sent without or in addition to words.

Nonverbal communication is the transmission of messages or signals through a nonverbal platform such as eye contact, facial expressions, gestures, posture, and the distance between two individuals.

Lesikar and Pettit said that, “non verbal communication means all communication that occurs without Words.”

Q. 2 What are the different types of nonverbal communication?

Answer:
11 types of non verbal communication:

Body language:
Body language is a vital part of Communication. It includes several factors like facial expressions, eye contact, gestures posture and even dress and grooming. Some major body languages are as under-

Facial Expressions :
Facial expressions are responsible for a huge proportion of nonverbal communication.1 Consider how much information can be conveyed with a smile or a frown. The look on a person’s face is often the first thing we see, even before we hear what they have to say.
While nonverbal communication and behavior can vary dramatically between cultures, the facial expressions for happiness, sadness, anger, and fear are similar throughout the world.

Gestures :
Deliberate movements and signals are an important way to communicate meaning without words.2 Common gestures include waving, pointing, and using fingers to indicate numeric amounts.

Posture:
An example of good posture includes standing erect and leaning forward. This communicates to a person that you are approachable, receptive and friendly.

Dress And Grooming:
The clothes we wear and the level of our grooming play an important role in giving people an impression about as, our choice of clothes on different occasions and in different places.

Proxemics:
People often refer to their need for “personal space,” which is also an important type of nonverbal communication.5 The amount of distance we need and the amount of space we perceive as belonging to us is influenced by a number of factors including social norms, cultural expectations, situational factors, personality characteristics, and level of familiarity.

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Paralanguage:
Paralanguage is a component of meta-communication that may modify or nuance meaning, or convey emotion, such as prosody, pitch, volume, intonation etc. It is sometimes defined as relating to non-phonemic properties only.

Silence:
silence can be a very effective communication tool. Communication is simply about conveying a message, and sometimes silence can do that better than any words.

Visual And Auditory Sing And Sinals:
Visual is the communication of ideas through the visual display of information. Something that you are shown, such as a picture, film, or map, in order to help you understand or remember information.

Posters:
Posters are a combination of verbal and non- verbal factors, becouse they consist of pictures as will as words.

Colors:
It is impossible to imagine life without colors. They are an unavoidable part of our lives.

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